Empathy to the Complaining

This week I had a couple of phone calls and requests for “How do I respond when…” that lead me to put in this reminder for coaches, principals, and facilitators to use empathy statements. Often when teachers are feeling stressed, overwhelmed, or worried, their responses sound challenging and the coach or leader feels personally attacked. […]

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Steve Barkley

For the past 30 years, Steve has served as a consultant to school districts, teacher organizations, state departments of education, and colleges and universities nationally and internationally, facilitating the changes necessary for them to reach students and successfully prepare them for the 21st century. Read more…